At the airport
Find out how to request assistance at the airport
Update
Following the Covid-19 health emergency, the airport operator has regulated the access to Milano Linate airport through unidirectional routes, and passengers may detect slight differences in the actual service proposition compared to the statements included in the 2021 Service Charter. For updates and further information, please visit https://www.milanolinate-airport.com/en/covid-faq/faq.
Passengers with reduced mobility can request and receive special assistance at the check-in counters of their flight, through Sala Amica - Area 1 or through the call points outside door 1, 2, 3, 4 on the departures floor, door 8 on the arrivals floor and at the P1 Parking (floor +2).
IMPORTANT: The tactile floor paths at Linate are temporarily out of use due to ongoing refurbishment. Passengers can request and receive special assistance as mentioned above.
Following the Covid-19 health emergency, the airport operator has regulated the access to Milano Linate airport through unidirectional routes, and passengers may detect slight differences in the actual service proposition compared to the statements included in the 2021 Service Charter. For updates and further information, please visit https://www.milanolinate-airport.com/en/covid-faq/faq.
Passengers with reduced mobility can request and receive special assistance at the check-in counters of their flight, through Sala Amica - Area 1 or through the call points outside door 1, 2, 3, 4 on the departures floor, door 8 on the arrivals floor and at the P1 Parking (floor +2).
IMPORTANT: The tactile floor paths at Linate are temporarily out of use due to ongoing refurbishment. Passengers can request and receive special assistance as mentioned above.
Booking
Should you require assistance:
- inform your airline or travel agent at least 48 hrs prior to your date of departure
- refer to the specific PRM section on your airline’s website.
Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.
Useful information
E.U. - Rights for travellers with reduced mobilityE.N.A.C. - Passengers with disabilities or reduced mobility
