LINMXP_EDITORIALPAGE How to request assistance for disabled or elderly people in Linate | Milan Linate Airport&site=linate

Passengers with reduced mobility

Accessibility services for passengers with special needs and disabilities

The 1107/2006 is mandatory in European airports, introduced by the EEC to guarantee accessible air transportation for Assistance for passengers with reduced mobility and special needs

SEA services are free of charge for passengers and carried out by Sala Amica staff.
Update
Following the Covid-19 health emergency, the airport operator has regulated the access to Milano Linate airport through unidirectional routes, and passengers may detect slight differences in the actual service proposition compared to the statements included in the 2021 Service Charter. For updates and further information, please visit https://www.milanolinate-airport.com/en/covid-faq/faq.

Passengers with reduced mobility can request and receive special assistance at the check-in counters of their flight, through Sala Amica - Area 1 or through the call points outside door 1, 2, 3, 4 on the departures floor, door 8 on the arrivals floor and at the P1 Parking (floor +2).

IMPORTANT: The tactile floor paths at Linate are temporarily out of use due to ongoing refurbishment. Passengers can request and receive special assistance as mentioned above.

Booking


Should you require assistance: 
  1.  inform your airline or travel agent at least 48 hrs prior to your date of departure 
  2.  refer to the specific PRM section on your airline’s website.
Your airline will assign you with a IATA code which describes the type of assistance you require.

Your airline may request additional information to assist you better e.g. will you be travelling with your own chair, medical equipment, a guide dog etc.

 


Useful information

E.U. - Rights for travellers with reduced mobility
E.N.A.C. - Passengers with disabilities or reduced mobility

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Super Green Pass or an equivalent certification (issued to fully vaccinated and those who have recovered from Covid-19) will be required for all the domestic flights, based on the government decree on December 30, 2021. This rule is not valid for international flights. For more information please contact information line 1500 or visit the website dgc.gov.it/web. Indeed, the use of FFP2 masks is mandatory on board all aircraft.
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