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Must-know information for a safe travel

Plan your journey to the airport: find out more about security measures and regulations

During busy peak period, in compliance with Covid-19 rules, the access to the Terminal is  only permitted for travellers with regular ticket and personal protective equipment, (and for people accompanying minors or passengers with reduced mobility who need assistance).

  1. Do not go to the airport if you have any of the following symptoms: fever (body temperature above 37.5 ℃), cough, shortness of breath, loss of taste or smell.
  2. Make sure you have all the documents required for your destination before arriving at the airport and verify any additional documentation on the airline website.
  3. Check in online if possible, bring everything you need for your journey, and have all documents ready.
  4. Wear a medical face mask inside the airport and ensure you have enough face masks for your journey. Children under 6 and people with a medical reason for not wearing a mask are exempted.
  5. Leave enough time for checks and new procedures.
  6. To avoid crowding, access to the terminal is limited to travelling passengers during heavy peak periods.
  7. Comply with thermal screening using the following access:

    Malpensa Terminal 1
    - door 3 and 5 (arrival floor).
    - door 13 and 19 (departure floor)
    - From car parks and railway station: car rental/train station area doors

    - door 7 (arrival floor)
    - door 2 (departure floor)

  8. Let’s protect ourselves. Keep always safe distances. Wash your hands. Cough or Sneeze into a tissue.
All the answers to the most frequently asked questions on new regulations and passenger flows.

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