REDUCED MOBILTY PASSENGERS

The EEC introduced 1107/20016 which is mandatory for every European airport, in order to guarantee accessible air transportation to all elderly , disabled and reduced mobility passengers.
All these SEA services are free of charge and are carried out by the Sala Amica staff.

Booking

If you require assistance it is necessary to:
1) Inform your airline or travel agent at least 48 hrs prior to your date of departure
2) Consult the specific PRM section on your airline’s website.

Your airline will assign you with a IATA (international air transport association) which accurately describes the type of assistance you require.

Your airline may request the additional information to assist you better i.e whether you will be travelling with your own chair, any medical equipment or a guide dog.

Useful Links

U.E. - Rights of persons with reduced mobility in air transport
E.N.A.C. - Passengers with disabilities or reduced mobility (only italian)


useful info

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Welcome to the official account of Milan Linate and Milan Malpensa airports. Customer Care via Twitter Active 8-22. Use #AskLinate #AskMalpensa for info.

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The official apps of the Milan Malpensa and Milan Linate airports accompany passengers throughout their journey. Available for iPhone, iPad, Android smartphones and smartwatches, travellers will receive regular updates on their flight. Main contents include: paperless e-commerce, live chat with Customer Care, Reduced Mobility Info. Up to date information on departing and arriving flight and more.

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